Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia and in the USA.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
Airvana Performance is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time is 7-15 days.
- This doesn’t include our 1-3 day processing time.
- All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us at support@airvanaperformance.com and we will do our best to help you out.
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How do Airvana Performance strips work?
Airvana Performance strips are designed to gently lift and open your nasal passages, allowing for better airflow through your nose. This can reduce snoring, enhance breathing during sleep, and improve athletic performance by helping you take in more oxygen.
Can I use Airvana Performance strips during exercise?
Absolutely! These strips are perfect for athletes looking to boost their performance by improving breathing efficiency during workouts or endurance activities. They help you take in more oxygen, which can lead to better stamina and focus.
Will the strips stay on all night?
Yes! Airvana Performance strips are designed with strong adhesive to stay securely in place throughout the night or during intense physical activity. They are comfortable to wear and won’t come off easily.
Are mouth tapes safe for everyday use?
Absolutely! Our mouth tapes are made with hypoallergenic, skin-friendly materials that are safe for nightly use.
Can I use the tapes if I have sensitive skin?
Yes! Our tapes are designed with sensitive skin in mind, using hypoallergenic adhesive that is gentle and non-irritating.
How long will it take to receive my Airvana order?
Once your order is processed, shipping typically takes 3-7 business days for standard delivery, depending on your location. You will receive a tracking number via email once your order has been shipped.
What is your return policy?
We want you to be completely satisfied with your Airvana purchase. If you're not happy with your order, simply contact our customer support within 30 days of receiving your order, and we'll guide you through the return process. Once we've received the returned product, we'll issue a full refund, no questions asked!
Note: We cannot accept returns of products that have been used, opened, or damaged after purchase unless the shipping protection has been purchased.