Refund & Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note the customer shall bear the shipping costs of the product to the warehouses unless the product is damaged or doesn't meet the description.

Unfortunately, we cannot accept returns on sale items or gift cards

To start a return, you can contact us at support@airvanaperformance.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@airvanaperformance.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

How do Airvana Performance strips work?

Airvana Performance strips are designed to gently lift and open your nasal passages, allowing for better airflow through your nose. This can reduce snoring, enhance breathing during sleep, and improve athletic performance by helping you take in more oxygen.

Can I use Airvana Performance strips during exercise?

Absolutely! These strips are perfect for athletes looking to boost their performance by improving breathing efficiency during workouts or endurance activities. They help you take in more oxygen, which can lead to better stamina and focus.

Will the strips stay on all night?

Yes! Airvana Performance strips are designed with strong adhesive to stay securely in place throughout the night or during intense physical activity. They are comfortable to wear and won’t come off easily.

Are mouth tapes safe for everyday use?

Absolutely! Our mouth tapes are made with hypoallergenic, skin-friendly materials that are safe for nightly use.

Can I use the tapes if I have sensitive skin?

Yes! Our tapes are designed with sensitive skin in mind, using hypoallergenic adhesive that is gentle and non-irritating.

How long will it take to receive my Airvana order?

Once your order is processed, shipping typically takes 3-7 business days for standard delivery, depending on your location. You will receive a tracking number via email once your order has been shipped.

What is your return policy?

We want you to be completely satisfied with your Airvana purchase. If you're not happy with your order, simply contact our customer support within 30 days of receiving your order, and we'll guide you through the return process. Once we've received the returned product, we'll issue a full refund, no questions asked!

Note: We cannot accept returns of products that have been used, opened, or damaged after purchase unless the shipping protection has been purchased.